Strategic Business Plan for Citigroup - 5800 Words

BUS317 ------------------------------------------------- Strategic Management ------------------------------------------------- STRATEGIC BUSINESS PLAN FOR CITIGROUP Group Members: Tan Poh Thin 31116952 Thng Jiahua Amanda 31116999 Khoo Hong Kah Brenda 31076612 Yeow LiQin 31128223 Yeow LiXian 31128241 Lecturer : Mr Frankie Yee Unit Coordinator : Mr Ian Boudville TABLE OF CONTENTS 1. EXECUTIVE SUMMARY 1 2. CURRENT SITUATION 1 2.1. External Environment 1 2.1.1. Political Legal 2 2.1.2. Economic 2 2.1.3. Sociocultural 2 2.1.4. Technological 3 2.2. Internal Environment 3 2.2.1. Value Chain Analysis 4 2.3. The†¦show more content†¦CRM: Customer Relationship Management (CRM) refers to the concept of moving ownership of the customer up to the enterprise level and away from individual departments and channels. These departments are responsible for customer interactions, but the enterprise is responsible for the customer.† 2.2. Internal Environment a) Citigroup is US 3rd Largest Bank. But not a leader in US banking industry. b) In general, Citigroup is going towards decline phase. c) It has 2 primary business segments: Citicorp Citiholdings d) Citigroup has strong competitors which has good reputation e) The company is an aggressive player in banking industry but misread financial market f) Citigroup experienced poor performance in global consumerShow MoreRelatedRunning Head: Citigroup in Post-Wto China Analysis1421 Words   |  6 PagesRunning head: Citigroup in Post-WTO China Analysis Citigroup in Post-WTO China Analysis Strategy Formulation and Implementation MGT 578 February 25, 2006 Citigroup in Post-WTO China Analysis Introduction Citibank, part of Citigroup, was one of the first foreign banks that entered China over a century ago (1902) and hence has a long history of goodwill in the country. Before China s entry into the World Trade Organization there were significant limitations on the scope of foreignRead MoreCitigroup Case Study896 Words   |  4 PagesRunning head: CITIGROUP CASE STUDY Citigroup Case Study Citigroup in Post-WTO China Lorenzo E. Pina November 6, 2006 Abstract This summary provides a debate of the Citigroup Corporation. The main arguments, debated by Team E, discuss whether Citigroup has displayed adaptability on expanding its operations into China. The conclusion summarizes Team E agreement that Citigroup has displayed environmental adaptability in itsRead MoreCompany Analysis : Company Management958 Words   |  4 PagesCitigroup Inc. Introduction Running multinational companies is always a challenge given that every country they operate from has the different market environment. Proper managing team is required in order to set and implement the best strategies together with policy framework. This paper is going to evaluate the Citigroup.inc Company briefly as an example of multinational companies Citi Group. Inc. Citigroup Inc. is a diversified multinational investment financial services company. It provides aRead MoreCase Study : Citibank Financial Consultant1268 Words   |  6 Pages BUSS 1060 Writing the short report Citibank financial consultant Name: YANGQIYU ID: Course name: professional development in business BUSS1060 Professor name: Paper Due date: 02/09/2016 Table of contents: 1. Introduction. 1.1 Purpose of report. 1.2 Background information. 2. The purpose of the Citibank. 3. Mission and vision of the Citibank. 4. Company s operation and stakeholder. 5. What strategy Citibank use? 6. Discussion and Analysis of what Citibank occurredRead MoreHsbs and Citigroup4881 Words   |  20 PagesHSBS and Citigroup. Finally the authors will analyse how companies should go about assessing the value of their IT investments and determine in their opinion, which of the two banks in clever in its IT investment. Carr (2003) stated that as information technology s power and ubiquity have grown, its strategic importance has diminished. His article â€Å"IT doesn’t matter† created huge controversy within information technology circles. He stated that in order to make a resource truly strategic and toRead MoreForeign Currency Payments649 Words   |  3 Pagesthat CIGNA provides. The Solution: Simple and Seamless Citigroup provided CIGNA with a single solution for all of its cross-border payments. CIGNA uses a direct file-delivery connection to send one payments file to Citigroup covering all of its foreign currency payments. WorldLink ® Payment Services handles the rest. Printing and distributing checks with EOB details at Citigroups regional centers accelerates check payment. Citigroup debits CIGNAs U.S. bank account for an aggregated amount coveringRead MoreCitibank Is A Financial Institution1290 Words   |  6 PagesOverview Citibank is known as one of the largest financial services holding company in the United States. The company was founded in the year 1812, as the City Bank of New York. Leading the global financial services firm with assets of $1.8 trillion (Citigroup, 2015); it holds a prominent spot in the banking industry. Citibank has been a financial institution that sustained itself for many years. One of the key components of the company that made them successful is their attention to an exclusive personalizedRead MoreStrategic Plan Overview1037 Words   |  5 PagesUniversity of Phoenix Material Strategic Human Resource Management (HRM) Plan Overview Strategic Planning Purpose Strategic planning is a necessary process to ensure an organization understands its future, and emerging operational environment and issues. Strategic planning also develops measurable plans, processes, and procedures to prepare for that environment and the future. Context Strategic planning examines all business aspects and is more than envisioning the future, becauseRead MoreEffective Management And Effective Performance Measurements Essay1731 Words   |  7 Pagescompared with the best performers that can be found. The key philosophy of benchmarking is the ability to recognize one’s shortcomings and acknowledge that someone is doing a better job, learn how is it being done and implement it in one’s field of business (Ifeoluwa Ajelabi and Yinshang Tang. 2010 ). It’s not about copying but improvising by appreciating others effort and performances. Importance of Benchmarking Benchmarking comprised defining measures, planning, analyzes, improve and improvementRead MoreTools For Strategic Implementation Is The Mckinsey 7 S Model1187 Words   |  5 Pages6 Tools for Strategic Implementation LaKeshia Chaney Walden University Tools for Strategic Implementation The chosen strategic tool for implementation is the McKinsey 7 S model. The 7 S Framework created by two consultant, Tom Peters and Robert Waterman from the McKinsey Company, which uses an internal alignment perspective to improve organization effectiveness (Caraballo, 2015). The McKinsey 7 S model helps strategic managers create and maintain efficient alignment (Dyer, Godfrey, Jensen,

How Communication Within An Interprofessional Team Could...

How communication within an interprofessional team could affect collaborative working Hall and Waver ( 2001) defines Interprofessional as a group of professionals from different disciplines such as nurses, doctors, pharmacist that are working and communicating with each other while providing their knowledge, skills and attributes to enhance and support the contributions of others. Suter et al (2009) also said that the ability to work in an interprofessional team to convey collaborative, patient-centered care is an important aspect of professional practice that involves a possession of a particular set of competencies, such as communication skills. In relation to (Weinstein et al., 2003) Collaboration is the collection of knowledge, skills, values and motives which transforms to effective practice when applied by practitioners. Effective communication among professionals from different disciples is key area to care coordination (Joint Commission on Accreditation of Healthcare Organizations, 2007) however; Communication involves a variety of strategies and purposes (Kripalani et al, 2007). In an interprofessional collaboration, different professional groups work mutually as a team to develop a positive impact on health care. As said by Zwarenstein, Goldman Reeves (2009) collaborative working is improved because of an agreement between different professionals through communication. Good communication is vital as It enables health care professionals to build relationshipsShow MoreRelatedWhat Is Interprofessional Collaborative Care?751 Words   |  4 Pagesmore than one discipline. Interprofessional collaborative care is a type of health care that involves people from different professions working together and relying on each other to provide effective care to patients. Interprofessional collaborative care is important and predominantly a focus of the health care reform because it improves healthcare outcome for the patients and reduces disagreements between different professions. I was able to experience interprofessional care when my grandma was diagnosedRead MoreCollaborative Practice Essay4034 Words   |  17 Pageso First Patch. Professional Understanding Collaborative practice (Sadler 2004) is at the forefront of health and social care training. For me, like many nursing students, the first steps in collaborative practice were the IPL (interprofessional learning) modules at university. This has been described as two or more professions being taught together as away of cultivating collaborative practice (Caipe. 2010). These modules consisted of student nurses studying different fields, OT’s, radiographersRead MoreWhy Is Healthcare Provided By A Team Of Different Professionals, And How Do We Achieve This?979 Words   |  4 PagesWhy is healthcare provided by a team of different professionals, and how do we achieve this? Inter-professional practice refers to the effective communication and working relationships with various health professionals and patients, by providing a quality patient outcome. According to the World Health Organisation (2013), inter-professional occurs when two or more professions learn to communicative†¦enable effective collaboration and improve health outcomes. Therefore, suggesting that itRead MoreThe Role Of Nurses Within Interprofessional Teams1866 Words   |  8 Pagescare nurses are often perceived as having less authority than doctors. This can impact on how they behave and are treated within interprofessional teams. This essay will discuss interprofessional practice and the role of nurses within interprofessional teams. It will examine challenges faced by nurses in being accepted as equal partners within these teams, and explore solutions to this issue. Interprofessional Practice (IPP) occurs when different professional groups work together and rely on one anotherRead MoreInterprofessional Working2343 Words   |  10 PagesInterprofessional working By using the right literature this assignment will examine an outpatient department, critically analysing and exploring how professionals in this setting work effectively together and what hinders their interprofessional working. Further more the essay will identify the key issues and concept of interprofessional working in health care as a whole. Lastly the essay will also conclude by drawing together the main points and principle argument. Interprofessional workingRead MoreThe Partnership Between A Team Of Health Professionals Essay2243 Words   |  9 PagesSection 1 Interprofessional collaboration is the partnership between a team of health professionals in a collaborative and coordinated approach to achieve shared decision making around health and social issues. Interprofessional collaborative practice is defined as a process which includes communication and decision-making, enabling a synergistic influence of grouped knowledge and skills. The key elements of collaborative practice include responsibility, accountability, coordination, communication, cooperationRead MoreInterprofessional Collaboration Care And Critically Analyse Interprofessional Working2426 Words   |  10 Pagesliterature this paper will examine Interprofessional collaboration care and critically analyse interprofessional working. An introduction to the area of subject will be given and Interprofessional care will then be examined using various sources of literature. This paper will conclude by looking at implications raised and aspects of development needed throughout interp rofessional working, developing an action plan to proceed with into future practice. Interprofessional collaboration (IPC) is the processRead MoreInterprofessional Working2264 Words   |  10 PagesInterprofessional Working â€Å"Interprofessional working involves complex interactions between two or more members of different professional disciplines. It is a collaborative venture in which those involved share the common purpose of developing mutually negotiated goals achieved through agreed plans which are monitored and evaluated according to agreed procedures. This requires the pooling of knowledge and expertise to facilitate joint decision making based upon shared professional viewpoints† (BarrettRead MoreShadow Shift : Public Health Essay1796 Words   |  8 Pagesstructure to ensure the safety of the public (Potter, Perry, Stockert, Hall, 2014). The following paper will examine use shadow shift experience with a public health inspector, their role within the healthcare team, the body of their knowledge, similarities and differences to nurses, interprofessional collaboration, and how nurses can work with the health care inspectors to improve patient safety. Throughout this paper the terms pub lic health inspector and environmental health officier will be used interchangeablyRead MoreConflict and its affects on the nurse-Physician relationship Essay1331 Words   |  6 Pages However, what makes the situation worse is that the incident was witnessed by not only another coworker but the patient as well. Analysis In health care it is crucial that the health care team is cohesive. When conflict interferes with the nurse-physician relationship it can and will impact communication and eventually impact patient care. In the context of this paper, according to Tabak and Orit (2007), a conflict is defined as a situation arising where one party in a workplace relationship perceives

Educational leaders in a globalising world Free Essays

Introduction This study shall analyze and depict the extent to which leading is shared in an educational environment such as a higher educational establishment. It shall place and discourse some concerns and jobs in this country, which consequence pupils, such as myself, go toing such establishments. The treatment will be with mention to a suited literature reappraisal and based on my ain experience. We will write a custom essay sample on Educational leaders in a globalising world or any similar topic only for you Order Now Discussion Leithwood and Riehl ( 2003 ) highlight that in these times school leaders are being held accountable for how well instructors teach and how much pupils learn. They ask the undermentioned inquiry. How does leading work within a high quality educational establishment? Leithwood and Riehl provide two maps of effectual leading, viz. supplying way and exerting influence. While it is frequently difficult to trap point good leading it is frequently easier to see hapless leading in action. Summarizing the major findings from research on school leading techniques, Leithwood and Riehl list five chief claims. First leading straight influences pupil acquisition, either by assisting to advance vision and ensuring resources and procedures are in topographic point. Second there are other of import leaders apart from instructors and decision makers. School principals have been found to assist instructors embrace ends and work together towards continual betterment. Third identifying and undermentione d leading patterns are important in developing the organisation as a whole. Fourthly, school squad leaders when held accountable to orientated school policies respond more fruitfully. Finally school staff respond fruitfully to educating diverse groups of pupils. Their study finds that school leading is most successful when it is focused oninstruction and acquisition. Problems may happen if leading maps are distributed across many informal functions in a school. Responsibility should be coordinated and clear about who takes duty and for what. From a pupil position this is besides really of import since as pupils we need to cognize who to turn to for equal learning support and if there is a job who to turn to. Bottery ( 2006 ) argues that a globalising universe is now the context within which educational leaders need to border their work proposing that an apprehension of the planetary nature of policy issues, and of their impact upon educational work, needs to be incorporated into a re construct of school functions and duties. Economic, political, demographic, cultural, technological, American, lingual and environmental globalisation factors are all countries that need to be considered for effectual educational leading. Gale and Densmore ( 2003 ) identify parametric quantities for how educational leaders might react to the economic and societal conditions presently being experienced. One chief concern for educational leaders at the minute is that instructor groups often do non hold the power to make up one’s mind what the budget of their establishment will be. They may merely apportion the financess that are assigned to them from higher direction, and merely so as the last measure in the procedure. As pupils we are frequently frustrated by this every bit frequently we and our immediate educational instructor and or leader are frequently in the best place to see where financess would straight and most usefully better our larning experience. Hence leading as a shared squad frequently brings penetration at assorted degrees that upper direction may non hold the grasp of. Timperley ( 2005 ) besides agrees that the thought of leading should be distributed across multiple people and state of affairs s. This proves to be the most utile model for understanding the worlds of schools and how they might be improved. This alternate involves believing of leading in footings of activities and interactions that are distributed across multiple people and state of affairss. He besides notes that leading has ever been distributed within good organisations. Lambert ( 2002 ) recommends that leading capacity among all members of the school community should be encouraged instead that merely looking to the principal entirely for instructional leading. Leadership is the professional work of everyone in the school. Out of that changed civilization will originate a new vision of professional pattern associating taking and larning. Burford ( 2001 ) wants us to see leading as truly a challenge to make and keep, ethical, reliable relevant and joyful relationships within a acquisition community. Education should non be seen as a concern. Burford challenges current leaders to be â€Å" ethically fit † leaders, committed bonders and theoretical accounts of beliefs and values for kids in a context that is about tolerance, understanding and joy. As our current intelligence is dominated by wars, such as those in Iraq and Afganistan, we need it now more than any clip in the last 20 old ages if we are to be true to our vision of a better universe for our kids and their communities. As a pupil we do look up to our educational leaders so this accomplishment is indispensable in harbouring an effectual and actuating larning environment. West-Burnham ( 2004 ) argues that our current thought about leading development is excessively to a great extent focused on the calling of the person. Leadership needs to set greater accent on constructions, procedures and relationships from a more corporate capacity. In add-on he highlights that trust is the â€Å"social glue† of organisational life and that frequently organizations that are high on the trust list tend to surpass other schools that are non. This alteration nevertheless may necessitate to come from the initial leader concerned, which shall in the terminal benefit both the leader and the administration. As a pupil we frequently see educational leaders constrained by their instruction duties where the instruction falls 2nd topographic point to their research activities. In this respect greater clip for both activities should be managed so that the leader concerned can stand out in both countries. From surveies in Australia, Gurr, Lawrie and Mulford ( 2006 ) showed important parts from principals in the countries of capacity edifice and instruction and acquisition. They farther concluded that principals remain an of import and important figure in finding the success of a school. The importance of the principals ‘ values and beliefs as a subject is found in both surveies, as is their of import parts in the countries of capacity edifice and instruction and acquisition. In footings of mentoring and teaming, Drago-Severson and Pinto ( 2006 ) conclude that a school ‘s human resources and puting more grownups in the schoolroom, supply chances for instructor acquisition by cut downing isolation and edifice a more collegial environment. Cranston A ; Ehrich ( 2004 ) look into the effectivity of Senior Management squads within the direction of Australian schools. They find that the direction squads can offers educational leaders a tool by which they can reply how effectual a squad is and besides how might it be made more effectual. They besides facilitate the development of constructive schemes to better those facets of the squads deemed, by the squad, to be necessitating attending. Duignan and Bezzina ( 2006 ) highlight that the more instructors know and the more skilled they are in learning, the more successful schools will be in progressing acquisition. Whether instructors will cognize more and go more skilled, he suggested, depends on the support they get from policies and context. They point out that in many topographic points, instruction is undervalued, and the conditions for back uping instructors are developing. This state of affairs has effects for the life calling of instructors and schools. Foster ( 2005 ) investigates the ways school betterments, intending the sweetening of pupil acquisition, is generated by principals and other school members. The findings are that competent administrative and teacher leading contribute to school success. In add-on leading is found to be a shared societal influence procedure. As a pupil myself we frequently feel excluded from taking in the school betterment. By giving us pupils greater input in our acquisition waies frequently greater larning efficiency can be achieved. Slater ( 2005 ) draws on the consequences of a larger qualitative, self-contained focal point group study that identified effectual behaviours for school principals to join forces successfully. He asks what are the ways in which the principal influences coaction? Collaboration has the potency to better pupil results and to back up school-wide determination devising. The collaborative behavior of principals in the survey by Slater have been shown to be linked to the affectional sphere. Hence a challenge for principals who wish to work in collaborative ways involves recognizing, apprehension, and pull offing the emotional facets of the collaborative procedure. In add-on Slater points out that more educational leaders must larn to pull off emotionally every bit good as rationally. Decision Most surveies on educational leading agree that while holding strong leaders, such as a principal is indispensable to the efficient running of an educational school, the leading is most effectual when distributed across multiple leaders and shared. While a strong direction squad can supply indispensable support for ever inquiring how the school may be made more effectual, a stronger and more effectual learning experience can ensue if the leading is shared down the line, nevertheless the duty for these functions should be good defined within the organisation. In add-on educational establishments should non be seen as a concern and school leading is most successful when it is focused on instruction and acquisition. Mentions Bottery, M. ( 2006 ) . Educational leaders in a globalising universe: a new set of precedences? School Leadership A ; Management, 26 ( 1 ) :5-22 Burford, C. ( 2001 ) . Future Catholic School Leadership: The Search For Joy and Justice. Presentation: Twin Towers Services Club, Coolangatta 2 Cranston, N. A ; Ehrich, L. ( 2004 ) Leading with, and through, effectual squads, Rehearsing Administrator, 26 ( 4 ) :24-27. Duignan, P. , Bezzina, M. ( 2006 ) . Constructing a capacity for shared leading in schools – Teachers as leaders of educational alteration. Retrieved on 24th August 2009 fromhypertext transfer protocol: //www.uow.edu.au/educ/research/CEL/conferenceproceedings/2006/DUIGNAN % 20P % 20Paper % 2006.pdf Drago-Severson, E. Pinto, K, C. ( 2006 ) . School leading for cut downing teacher isolation: Drawing from the well of human resources. : International Journal of Leadership in Education, 9 ( 2 ) :129-155 Foster, R. ( 2005 ) Leadership and secondary school betterment: instance surveies of tensenesss and possibilities, International Journal of Leadership in Education, 8 ( 1 ) :35-52 Gale, T. , Densmore, K. ( 2003 ) . Democratic educational leading in modern-day times Journal of Leadership in Education, 6 ( 2 ) :119-136 Gurr, D. , Lawrie, D. , Mulford, B. ( 2006 ) . Models of successful chief leading Journal of Leadership A ; Management, 26 ( 4 ) :371-395 Slater, L. ( 2005 ) . Leadership for coaction: An affectional procedure. International Journal of Leadership in Education, 8 ( 4 ) :321-333 Timperley, H, S. ( 2005 ) . Distributed leading: developing theory from pattern. Journal of Curriculum Studies, 37 ( 4 ) :395-420 Lambert, L. ( 2002 ) . A Model for Shared Leadership. Educational Leadership, 59 ( 8 ) :37-40 Leithwood, K. , Riehl, C. , ( 2003 ) . What We Know about Successful School Leadership. Retrieved on 24th August 2009 from hypertext transfer protocol: //www.ncsl.org.uk/media/F7B/98/randd-leithwood-successful-leadership.pdf West-Burnham, J. ( 2004 ) . Constructing leading capacity: Helping leaders learn. National College for School Leadership. England: NCSL. Retrieved on 24th August 2009 from hypertext transfer protocol: //www.educationalleaders.govt.nz/Leading-change/Strategic-leadership/Building-Leadership-Capacity-Helping-Leaders-Learn How to cite Educational leaders in a globalising world, Essay examples

Analysis Of A Separate Peace Essay Example For Students

Analysis Of A Separate Peace Essay The title of the novel A Separate Peace implies many insights which show how tranquillity existed at the Devon School; that which occurred during a specific time period, or that of certain characters. The Summer Session of Devon served as a peaceful interval between the spring and fall semesters, during which Gene and Phineas found peace within themselves. The Summer Session was a few dozen boys being force-fed education. The rules were not enforced strictly, if they were enforced at all. The boys had been an idiosyncratic, leaderless band†¦undirected except by the eccentric notions of Phineas. (Knowles, 66. During the Summer Session, Gene and Phineas were also ineligible to be drafted into the army. They were in shaky transit from the status of Lower Middler to Upper Middler, and were not old enough to go to war. (Knowles, 7. ) Because of their playful behavior and their age, the boys lived a separate peace, away from rules, the rest of the world, and the war. At the termination of the Summer Session, Gene commented that peace had deserted Devon. (Knowles, 64. ) Another example of how a separate peace had existed at Devon was Phineas. On page 195, Gene comments on how nothing had broken harmonious and natural unity. Knowles, 195. ) The one way in which Finny achieved and maintained his state of harmony was denial. The most evident example was his response to the war. His view was that there isn t any war, and the whole situation was invented by fat old men in attempt to keep the kids in line. His reaction was caused by the fact that he happened to be injured, and unable to participate. Finny s way in establishing a separate peace for himself was in complete denial of the situation. Another evident example of creating a state of denial was his relationship with Gene. On page 62, Gene confesses to Finny that he deliberately ounced the limb so would fall off, and Finny responds, of course you didn t. (Knowles, 62. ) It was possible that he knew the truth about Gene, considering he had feelings about what had happened. He confesses these feelings to Gene, and quickly dismisses them, and even apologizes for having them in the first place, which shows that he observed Gene s true evil and forced himself to deny it. (Knowles, 58. ) This denial helped Finny find peace within himself, and to be at peace with Gene. The last example of a separate peace was that which Gene found within himself. He had always had trouble finding his true character, nd he helped himself do so by somewhat becoming a part of Phineas. On page 54, Gene decides to put on Finny s clothes, for no apparent reason. He looks in the mirror and realizes that he was Phineas, Phineas to the life. (Knowles, 54. ) At his new realization of character, Gene says that he would never stumble through the confusions of own character again. (Knowles, 54. ) After Finny s accident, Dr. Stanpole tells Gene that Phineas would never be able to play sports again. Gene decides he wanted no more of sports, as though when Dr. Stanpole said Sports are finished he had been speaking of . Knowles, 76. ) In this way, Gene felt he was a part of Phineas, and at peace with himself. When Finny dies, Gene did not cry then or ever about him. He felt as if he had died himself. (Knowles, 186. ) This shows how Gene had found his true self and was at peace by becoming a part of Finny. In conclusion, there were several forms of separate peace that existed at Devon, the most significant being that of the Summer Session, and that which Gene and Finny established for themselves. In all forms of peace, a world had been created apart from that of trouble, misunderstanding of character, reality, and war.